There will be a joint meeting of the New York Chapter, chaired by Morrison & Foerster, Governance Chapter, chaired by Vantage Partners and the Outsourcing Tools and Technology Chapter, co-chaired by Amex, AT&T, BeyondCore, GSOS and Wipro on June 8, 2010, from 3:00 to 7:00 PM hosted by Morrison & Foerster, LLP.
Governance of outsourcing relationships requires frequent communication, coordinated escalation and resolution of issues, and joint agreement on how to measure successes and failures. Governance can be greatly enhanced by the use of tools that support the parties' efforts.
Agenda:
3:30 pm: Joint Chapter meeting kick-off
Julian Millstein, Morrison & Foerster, New York Chapter Chair
3:40 pm: "Sourcing Relationship Management - Trends and Directions in Tools & Technologies in Outsourcing/Shared Services"
Matt Shocklee, GSOS, Outsourcing Tools & Technology Chapter Co-chair
3:55 pm: Customer case study on use/impact of tools and technology as it relates to governance in outsourcing relationships
4:30 pm: Intro to Panel Discussion "How do tools support effective management of outsourcing relationships? Can they hinder effective conversations?"
Danny Ertel, Vantage Partners, Governance Chapter Chair
4:45 pm: Panel Discussion "Use and Future of Tools and Technology in Governance in Outsourcing Relationships" Moderator: Danny Ertel, Vantage Partners, Governance Chapter Chair
5:30 pm: Chapter Wrap-Up Discussion
5:45 pm-7:00 pm: Networking Reception
IAOP members may register for the meeting by emailing IAOP's chapter coordinator at amanda.corbett@outsourcingprofessional.org.
Not yet a member? Complete a guest pass request form at: http://www.outsourcingprofessional.org/content/23/162/1156/
To join us virtually, log on to the following:
Meeting URL: http://www.InstantPresenter.com/IAOP122
Password: NY6810
Note: Both the video and audio portion of the program will be available directly through your computer. You will be able to view the presentation slides in real time, listen to the audio portion of the presentation via VoIP and submit questions via text.