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GOVERNMENT BENEFITS
SOCIAL SECURITY
For direct deposit: If your Social Security check is automatically deposited into your bank account, your Social Security payment is scheduled to be deposited to your account as usual. However, if you experience any difficulty getting your payment, you can go to any open Social Security office and request an immediate payment. For more information on the nearest open Social Security office, you can call (800) 772-1213 (TTY (800) 325-0778).
For paper checks: The United States Postal Service (USPS) has suspended mail service in some areas damaged by the wildfires. Alternate mail pick-up locations for some closed post offices are listed at www.usps.com/communications/news/serviceupdates.htm. In addition, by calling the toll-free, 24-hour hotline, (800) ASK-USPS, you can receive information about which post offices in your area are holding Social Security checks that cannot be delivered. If you are not able to go to an alternate pick-up location or there is no alternative pick-up location for your post office, you can go to any open Social Security office and request an immediate payment. Please be prepared to present some form of identification to obtain your check.
You may also want to open a new account with a bank located in the area you are now in and contact Social Security Administration with the routing information of your new account. The staff at the bank where you open the new account should be able to help you do this. If you have temporarily relocated to a fixed address, you should contact the USPS on the Internet at www.usps.gov or call their toll-free, 24-hour hotline, to file a forwarding address: (800) ASK-USPS.
UNEMPLOYMENT
Call (800) 300-5616 or (800) 815-9387 (TTY) for more information about Unemployment Insurance and Disaster Unemployment Assistance.
ELECTRONIC BENEFIT TRANSFER (EBT) CARDS
For help in obtaining a replacement EBT card call (877) 328-9677.
FOOD STAMPS
I am currently receiving food stamps and I’m concerned I won’t get them, or I am not receiving food stamps but would like to get them. What should I do?
Los Angeles County
For information regarding food stamps in Los Angeles County, you should contact the Department of Public Social Services at (877) 597-4777 or access DPSS’s website at www.ladpss.org.
Orange County
For information regarding food stamps in Orange County, you should contact the Social Services Agency at (714) 575-2400 or access the SSA’s website at www.ssa.ocgov.com.
Riverside County
For information regarding food stamps in Riverside County, you should contact the Department of Public Social Services at (951) 358-3000 or access DPSS’s website at http://dpss.co.riverside.ca.us.
San Bernardino County
For information regarding food stamps in San Bernardino County, you should contact the Human Services System Transitional Assistance Department at (909) 388-0245 or access TAD’s website at http://hss.co.san-bernardino.ca.us.
San Diego County
For information regarding food stamps in San Diego County, you should contact the Health and Human Services Agency at (866) 262-9881 or access the HSSA’s website at http://www2.sdcounty.ca.gov/hhsa.
Santa Barbara County
For information regarding food stamps in Santa Barbara County, you should contact the Department of Social Services at (805) 737-7080 (Lompoc), (805) 346-7135 (Santa Maria), or (805) 681-4401 (Santa Barbara). http://www.countyofsb.org/social_services.
Ventura County
For information regarding food stamps in Ventura County, you should contact the Human Services Agency at (866) 904-9362 or access HSA’s website at www.countyofventura.org.
VETERANS’ BENEFITS
If you currently receive benefit payments from the VA via electronic funds transfer (electronic deposit), payment will be made to your bank as usual. If you normally receive a paper check, or if you do not have access to your bank, you can obtain a paper convenience check by calling toll-free (800) 827-1000, or by visiting any of the VA regional offices throughout the country. Information about your benefits may also be obtained at http://www.vba.va.gov.