In order to make this HandBook easy to use, we have organized it so that general information about broad topics of interest, such as how to obtain replacement housing or replacement clothing, how to rebuild damaged property, and unemployment, is addressed first, with specific information about processes and procedures for seeking federal, state, county, or local governmental assistance, as well as seeking coverage under your insurance policy, addressed second. By doing so, we have attempted to minimize the duplication of information in the HandBook while still giving you an expansive overview of the services available to help you in the recovery process.

In addition, we have provided guidance on narrower topics that may not affect all victims of the wildfires, such as dealing with existing loan or credit obligations, tax implications of the wildfires, the impact of the wildfires on immigration status, and document and record replacement. These topics are addressed towards the back of the HandBook.

Finally, the last few chapters simply are intended to list all of the different resources available to victims of the wildfires, so that you may more easily contact those agencies or entities that might serve you best.

One thing to keep in mind while reading the HandBook and throughout your efforts to obtain assistance: Federal regulations mandate that agencies providing disaster relief service not provide duplicate services. Therefore, the federal government has established the following hierarchy of aid to persons affected by a disaster:

  1. Volunteer agencies’ emergency assistance;
  2. Private insurance;
  3. Federal Emergency Management Agency (“FEMA”) housing assistance loans/grants for individuals through its Disaster Housing Assistance programs;
  4. Small Business Administration (“SBA”) and Farmers Service Agency disaster loans;
  5. FEMA other needs assistance;
  6. Volunteer agencies’ “additional assistance” programs; and
  7. The Cora Brown Fund.