Where can I get other assistance?

Several non-governmental organizations are collecting money to help individuals and families affected by the fires. Many organizations are not yet ready to distribute the money they have collected, and most will not distribute money directly to individuals. The American Red Cross and the Salvation Army provide the majority of private aid to individual wildfire victims made possible by donations from individuals, corporations and philanthropic organizations.

American Red Cross

You can contact the American Red Cross at (866)-GET-INFO (toll-free hotline), or a local chapter at the locations listed below:

ANTELOPE VALLEY CHAPTER
2715 Avenue P East
Palmdale, CA 93550-2110
(661) 267-0650

HIGH DESERT CHAPTER
16248 Desert Knoll Drive
Victorville, CA 92392
(760) 245-6511
Fax: (760) 245-3180
info@archighdesert.org

RIVERSIDE COUNTY CHAPTER
6235 River Crest. Suite D
Riverside, CA 92506
(909) 676-3711
Fax: (909) 676-2251

ARCADIA CHAPTER
376 West Huntington Drive
Arcadia, CA 91007-3402
(626) 447-2193
Fax: (626) 445-4147

INLAND EMPIRE CHAPTER
202 W. Rialto Ave.
San Bernardino, CA 92408
(909) 888-1481
inlandempire.arc@verizon.net

SAN DIEGO AND IMPERIAL COUNTIES CHAPTER
3650 Fifth Avenue
San Diego, CA 92103
(619) 542-7400

CLAREMONT CHAPTER
2065 North Indian Hill Boulevard
Claremont, CA 91711
(909) 624-0074

ONTARIO/INLAND VALLEY CHAPTER
209 East I Street
Ontario, CA 91764
(909) 986-6651
Fax: (909) 467-0602

SAN GABRIEL VALLEY CHAPTER
430 Madeline Drive
Pasadena, CA 91109-1087
(626) 799-0841
Fax: (626) 799-4802

GLENDALE/CRESCENTA VALLEY CHAPTER
1501 S. Brand Blvd.
Glendale, CA 91204
(818) 243-3121
Fax: (818) 240-2899

ORANGE COUNTY CHAPTER
601 North Golden Circle Drive
P.O. Box 11364
Santa Ana, CA 92711-11364
(714) 481-5300

SANTA MONICA CHAPTER
1450 Eleventh Street
Santa Monica, CA 90403
(310) 394-3773

GREATER LONG BEACH CHAPTER
3150 E. 29th Street
Long Beach, CA 90806
(562) 595-6341
Fax: (562) 424-2821

POMONA VALLEY CHAPTER
675 North Park Ave.
Pomona, CA 91768
(909) 622-1348
Fax: (909) 629-4176

VENTURA COUNTY CHAPTER
836 Calle Plano
Camarillo, CA 93012
(805) 987-1514
Fax: (805) 987-5165
Ojai Valley District Office: (805) 646-6044, ext. 404

GREATER LOS ANGELES CHAPTER
2700 Wilshire Boulevard
Los Angeles, CA 90057
(213) 739-5200
Email: info@acrossla.org

RIO HONDO CHAPTER
6706 S. Friends Ave.
Whittier, CA 90601
(562) 945-3944
Fax: (562) 945-6520

The Salvation Army

You can contact the Salvation Army at (800) SAL-ARMY (toll-free hotline), or a local chapter at the locations listed below:

For Imperial, Riverside, San Bernardino, and San Diego Counties:
SIERRA DEL MAR DIVISION
825 7th Avenue
San Diego, CA 92101
(619) 231-6000
Fax: (619) 231-6001
www.sandiego.salvationarmy.org

For Los Angeles, Orange, San Luis Obispo, Santa Barbara and Ventura Counties:
SOUTHERN CALIFORNIA DIVISION
900 West James M. Wood Blvd.
Los Angeles, CA 90015
(213) 896-9160
Fax: (213) 627-3902
www.salvationarmy-socal.org

Is assistance available in my local county for my wildfire-related concerns?

Many county agencies and other organizations may be able to offer assistance directly or by referral to other appropriate agencies. Contact numbers, organized by county, are set forth below.

SAN BERNARDINO COUNTY

  • Arson Tip Hotline: (866) 346-7632;
  • City of San Bernardino Planning Division: (909) 384-5057 (offering a number of services and fee waivers to assist fire victims in rebuilding)
  • Community Services Department (CSD): (909) 891-3863 (providing various services for low-income victims)
  • Assessor’s Office: (866) 854-3700 (providing updates on damage to victims’ property)
  • Building and Safety Department: (909) 387-3089 (providing structural assessment of damaged property)
  • Department of Behavior Health: (888) 743-1478 (providing mental health services for fire victims)
  • Disaster Assistance Hotline: (800) 621-3362 or (800) 462-7585 (TTY) (for the speech and hearing impaired)
  • Fire Department: (909) 355-8800
  • Joint Information Center: (909) 382-7661
  • Office of Emergency Services Donation Hotline: (916) 845-8855
  • Health Department: (909) 387-4608 (providing information on food disposal and fire clean up)
  • Spanish Information Service: (800) 514-4494
  • County Tax Collector’s Office: (909) 387-8308 (tax relief information)
  • Sheriff’s Department: (909) 387-0641 (Re-Entry Passes for property threatened by the fires)
  • Sand Bags are available at the following locations:
    • Mentone: 1511 Devore Road, (909) 473-8680; 1300 Crafton Avenue, (909) 794-1284
    • Angelus Oaks: 2413 North Euclid Avenue, (909) 982-2611; 5766 Frontage Road, (909) 794-3227
    • Summit Valley: 497 Lytle Creek Road, (909) 887-2212; 4691 Summit Valley, (760) 389-2470
    • Fontana: 7110 Citrus Avenue, (909) 350-1470
    • San Bernardino County Service Center: 2824 East “ W” Street, (909) 382-5404, extension 1
    • FEMA Local Assistance Center 105 N. Leland Norton Way, San Bernardino (Airport location)
    • Hesperia High School, 9898 Maple Ave, Hesperia
    • Hesperia Lake Park, Arrowhead Lake Road south of Ranchero Street
    • Highway 138, North of Highway 173, Silverwood Lake area
    • San Bernardino International Airport, Evacuation Center, 3rd Street at Del Rosa Drive, San Bernardino
    • Sultana High School, 17311 Sultana Avenue, Hesperia
    • Wildwood Park, Waterman Avenue at 40th Street, San Bernardino

SAN DIEGO COUNTY

  • San Diego County Wildfires Hotline: (866) 402-6044 or (858) 495-5494 (8 a.m. – 5 p.m., M-F) (providing centralized information about county programs)
  • San Diego Regional Storm Water Hotline: (888) 846-0800 (providing centralized information about erosion control for fire victims)
  • San Diego County Website - www.sdcounty.ca.gov (contains special section on wildfires with useful information about county programs which is updated regularly)
  • San Diego Department of Housing and Community Development: (858) 694-4866 or (858) 694-4801, www.co.sdcounty.ca.gov/sdhcd/fire.html (providing comprehensive information about San Diego affordable housing and shelter programs to wildfire victims)
  • Department of Parks and Recreation: (858) 565-3600 (offering reduced campsite fees; call for further information)
  • Tax Collector’s Office: (619) 531-6412 (tax relief information)
  • San Diego District Attorney’s Office - Consumer Fraud Unit: (619) 531-3507 (assistance with information about how to avoid contractor and debris removal scams)
  • Mental Health Services: (800) 479-3339, www.sandiego.networkofcare.org
  • Department of Planning and Use, Building Division (888) 336-7553
  • Our One Earth, San Diego County Recycling and Hazardous Waste Hotline, (877) 694-3595 (for information about disposal of debris and household hazardous waste)
  • Department of Animal Services: (619) 236-4250, www.sddac.com
  • San Diego Erosion Control Centers (providing sandbags, special erosion control seed mix, and other erosion control devices, as well as advice from erosion control experts) —
    • Erosion Control Hotline: (888) 846-0800
    • Alpine Road Station, 2914 Tavern Road, (619) 445-2314
    • Lakeside Road Station, 13115 Willow Road (619) 443-1298
    • Julian Road Station, 1524 North State Route 78, (760) 765-0636
    • Ramona, 116 5th Street, (760) 787-3312
    • Valley Center, 28565 Cole Grade Road, (760) 749-0521

LOS ANGELES COUNTY

  • Los Angeles City Attorney Office wildfire assistance hotline: (877) LA-CARES (providing assistance with finding financial aid and shelter and information on how to work with insurance agencies, health care providers, and crisis counselors)
  • City of Claremont, Building Division: (909) 399-5471 or www.ci.claremont.ca.us.
  • Department of Public Works: (800) 980-4990 or www.ladpw.org/wrd/fire. Additionally, information regarding mudslide and erosion control may be obtained at (626) 458-5100 or www.ladpw.org/pln/Homeowners/index.cfm.
  • Department of Social Services: (888) 393-5327 (providing various services for low-income victims)
  • San Dimas District Office for Los Angeles County Supervisor Michael D. Antonovich: (909) 394-2264
  • Department of Mental Health 24-hour hotline: (800) 854-7771 (mental health services for fire victims)
  • Assessor’s Office: (626) 258-6081 (property assessment and other local tax relief information)
  • Office of Small Business: (323) 260-2311
  • Sandbags are available at the following local fire stations:
    • Santa Clarita, 24875 N. San Fernando Rd.
    • San Dimas, 164 S. Walnut Ave.

RIVERSIDE COUNTY

  • Animal Control: (909) 358-7387
  • Building and Safety Department: (909) 955-2025
  • County Tax Assessor: (909) 955-6301 (tax relief information)
  • Department of Mental Health: (800) 706-7500 1478 (mental health services for fire victims)
  • Fire Department: (909) 940-6985
  • Riverside County Office on Aging: (800) 510-2020
  • Victim’s Assistance: (909) 304-5500
  • Waste Management/Debris Removal Questions: (909) 486-3308

VENTURA COUNTY

  • Behavioral Health Department, Mental Health Services: (805) 652-6737 or (800) 671-0887 (providing mental health services)
  • Building & Safety Department: (805) 654-2771
  • Building Inspection Services: (805) 654-2791
  • Auditor-Controller: (805) 654-3151
  • County Phone Listings: (805) 654-5000
  • Planning Division: (805) 654-2488 (offering services to assist fire victims in rebuilding)
  • Recorder: (805) 654-2290
  • Sheriff: (805) 654-2322; (805) 654-2551 (Sheriff’s Office of Emergency Services)
  • Tax Collector’s Office: (805) 654-3744; County Assessor: (805) 654-2181 (tax relief information)
  • Environmental Health Department: (805) 654-2813
  • FOODShare of Ventura County: 4156 N. Southbank St., Oxnard, CA 93030; (805) 983-7100
  • Salvation Army: Ventura - 650 S. Petit Ave., Ventura, (805) 659-3598; Oxnard - 622 W. Wooley Rd., (805) 483-9235