Your response within 24 hours of a crisis can prevent a domino effect

Your Response Within the First 24 Hours of a Crisis Can Prevent a Domino Effect

Time is of the essence when a crisis hits. The decisions made within the first hours — even the first minutes — after learning that a crisis has occurred will determine whether your company experiences a minor incident or a major disruption to business.

Morrison & Foerster’s Global Risk + Crisis Management Group has the strategic insight and experience necessary to address any corporate crisis. Our cross-disciplinary team collectively has decades of experience helping clients anticipate and respond to various crises, such as:

Watch: Meet John P. Carlin

Our team is led by John P. Carlin, chair of the firm’s Global Risk + Crisis Management Group. Prior to joining Morrison & Foerster, Mr. Carlin was the assistant attorney general in the U.S. Department of Justice’s National Security Division. As the top national security attorney at the DOJ, he led a nationwide outreach campaign focused on raising c-suite awareness of cutting-edge cyber and economic espionage threats. Mr. Carlin provided leadership on some of the most significant threats faced by the U.S. government and U.S. companies in recent memory, including:

  • creating a threat team to study potential national security challenges posed by the Internet of Things;
  • overseeing the DOJ's Counter-intelligence and Export Control Section, which is responsible for investigating and prosecuting cases involving espionage, the illegal export of military and strategic commodities, insider investigations, and national security cyber threats;
  • leading investigations into breaches of public and private sector e-mail systems and protocol;
  • Investigating the attack on Sony Entertainment's computer systems;
  • pressing charges, in conjunction with the FBI, against seven Iranians working for Islamic Revolutionary Guard Corps affiliated entities for conducting coordinated campaign of cyberattacks against the U.S. financial sector;
  • overseeing the National Security Cyber Specialist Network and the National Security/Anti-Terrorism Advisory Council program;
  • overseeing all matters and litigation in front of the Foreign Intelligence Surveillance Court;
  • securing the first federal jury conviction on charges brought under the Economic Espionage Act of 1996;
  • leading DOJ's participation on the Committee on Foreign Investments in the United States; and
  • disrupting multiple terrorist plots and national security threats and bringing those involved to justice.

Other members of our global risk and crisis management team include former federal prosecutors and regulators, internationally recognized cybersecurity authorities, highly acclaimed white-collar defense attorneys, and professionals who have influenced legislative and rulemaking processes in high-ranking positions within the U.S. government.

Our product liability and environmental lawyers have a wealth of experience managing complex crises involving product safety, workplace disruptions, and environmental incidents.   When faced with product recalls, product defect allegations, industrial accidents, environmental releases, or other unexpected health and safety events, our clients look to us to develop comprehensive, cross-disciplinary responses that prioritize health and safety while protecting their brand.   Having served on the inside, our team has intimate knowledge of regulatory agencies that respond to these events, including CPSC, EPA, OSHA, FDA, and their state counterparts.  Our deep litigation experience allows us to counsel our clients both on how to minimize the immediate impact of crisis-based litigation, and  how to develop dynamic approaches to reduce the risk of future incidents.

Our lawyers understand crisis management because they have lived through crises at the highest levels.

They are committed to helping you anticipate and plan for potential risks and — should a crisis occur — helping you get through it so you can focus on what you do best: running your business.

Pre-Crisis Planning

Watch: The Importance of Pre-Crisis Planning

Watch: How Can Your Company Protect Itself Against Economic Espionage?

The most effective way to manage a crisis is to think about the crisis before it occurs.

Our experienced team guides you through possible scenarios to identify potential risks and finding the answers to questions that will prove vital when every minute counts:

  • Who is empowered within your company to make decisions quickly?
  • Who will speak to the media?
  • What is the strategy for communicating with your board of directors and other internal stakeholders?
  • What assets does your company value most?
  • How can you protect those assets in the event that someone hacks your system?
  • If business is disrupted, how can you quickly resume normal business operations?

Responding to a Crisis

Watch: The Role of Corporate Governance in Crisis Management

The first 24 hours of a crisis are crucial.

No matter the crisis — whether it is a cyberattack, regulatory investigation, or enforcement action — every company needs to have the correct corporate governance in place and empower stakeholders to make decisions quickly.

When a crisis hits, you need to assess the situation quickly. We encourage our clients to take a long view and look across the range of potential risks, not just the legal or litigation risks, to ensure their decisions are strategic and not merely tactical.

The decisions made within the first few hours of a crisis can have implications months — even years — down the line.

Our risk and crisis management team helps you take immediate action and develop a multi-faceted strategic response that addresses litigation and regulatory risks, as well as risks to your brand.

Contact us today to learn more.

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